Specialist Healthcare Passenger Assistants

Job Title: Specialist Healthcare Passenger Assistants
Contract Type: Temporary
Location: North West London
Salary: £15.00-£20.00
Start Date: ASAP
Reference: SHPA
Contact Name: Team
Job Published: October 31, 2022 17:37

Job Description

Need passenger transport services for children / young people with special educational needs well as a small number of vulnerable adults.



Our client’s minibuses are all 16-seater and around half are tail-lift buses that can accommodate

wheelchairs which reduces the seating capacity. Buses are normally operated to the maximum practical capacity of 10-12 passengers plus passenger assistant(s) and driver.

Our client is looking for safe, reliable and consistent service for our service users ensuring the following:

Safe: The safety of each service user is of over-riding importance.

Reliable: Service users must arrive at the right location and on time.

Consistent: Minimising variations of drivers and passenger assistants


Staff work across two (2) sessions a day (morning and afternoon) with hours varying according to the route allocated. Some staff are required to work a single session for all or part of the normal working day. Most work is term time only. This split shift is usually 0730 – 0930 and 1430 – 1700. This allows for travel to and from base as well.


Staff are required on a consistent basis, as far as can reasonably be expected, in the interests of continuity of service for vulnerable service users. 



Training / Qualifications

On general routes our Passenger Assistants are trained as a minimum to the following:                                                                                                                                          


Training and experience in complex care – this will certainly help


  • PATS (Passenger Assistant Training Scheme) 
  • First Aid & Anaphylaxis (including EpiPen) – Red Cross / St Johns Ambulance Certified, FAW.
  • Child Protection / Safeguarding Vulnerable Persons
  • Disability Awareness
  • Dealing with Challenging Behaviour (aka Positive Handling)
  • Manual Handling
  • Health & Safety – Incident & Accident Reporting
  • PATS Training


Our Specialist Healthcare Passenger Assistants are required to be trained / qualified to the following: 


  • Administration of Emergency Medication including Buccal Midazolam
  • Severe Epilepsy Care
  • Sign Language (BSL Certified)
  • Suction Emergency Care; covers tracheostomy suctioning.
  • Physical Intervention
  • Other Specialist/Medical

What we offer as a company:

  • Excellent hourly rate of pay on a weekly basis.
  • An experienced clinical lead on hand for support.
  • Free yearly training.
  • Excellent referral scheme.
  • Easily accessible online rotas to suit your availability.