Medicnow works with a variety of public and private sector healthcare clients and roles for Call Handler have been requested by a large Ambulance organisation in the South.
Our client has numerous ad-hoc shifts: day and nights. This role is suitable for those with previous call handling experience. Two-week paid training is provided. The client is looking for call handlers to join their dynamic and patient focused team.
We are interested in hearing from individuals who have exceptional customer service or patient facing experience, high levels of compassion and empathy and an excellent ability for following processes.
We are seeking for candidates who can demonstrate a professional and mature attitude, with a calm and articulate telephone manner.
Excellent keyboard skills are essential in this role, attention to detail and an ability to listen and record information accurately. You will be able to work well within a team environment.
The post holder will ensure that they work with maximum efficiency maintaining the highest standards of customer service, policy compliance and quality assessment.
Full-time or par-time hours available on varied shifts between the hours of 0630-2300 seven days per week which may include Bank Holidays. The working pattern in based on a rolling rota.
What we offer as a company:
- Excellent hourly rate of pay on a weekly basis.
- Free yearly training.
- Excellent referral scheme.
- Easily accessible online rotas to suit your availability.