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111 Healthcare Advisor

Job Title: 111 Healthcare Advisor
Contract Type: Temporary
Location: Hampshire
Industry:
Start Date: ASAP
Reference: Part-time Healthcare Advisor
Contact Name: Sarah Bradshaw
Contact Email: sarah@medicnow.co.uk
Job Published: April 25, 2019 10:35

Job Description

MedicNow is proud to have been supporting UK Paramedics with nationwide opportunities for almost a decade. We are looking for HCPC Paramedics/ UCP's/ ECP's wanting to work in a slightly different role to frontline in Whiteley, Our client is in need of a 111 healthcare advisor for evenings and weekends, to be the first point of contact for patients phoning 111. 

Job Role:

  • Utilise clinical decision making software (training provided) to establish an initial assessment of the patient
  • Make appropriate referrals to the 999 ambulance service, GP's, in-house clinicians and hospitals. 
  • Ensure accurate records of consultations are kept. 
Requirements:
  • Have experience in using exemplar customer service 
  • Clear enhanced DBS
  • Be sensitive and empathetic with patients from different situations and backgrounds. 
  • Be able to commit to a schedule of Monday- Friday 8am-4pm for 6 weeks in order to complete the training course. Hours for work will then be around 12.6 hours per week between 4pm-9pm. 
 

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